Appointment scheduling software

Every viewing, collection and repair on one calendar.

AutoHub360 gives UK car dealers a shared, colour-coded calendar for booking appointments, confirming them over WhatsApp in one click, and never losing track of who's due in next.

  • Month, week and day views
  • Drag-and-drop rescheduling
  • WhatsApp confirmation in one click
  • Reminders before they're due
Appointments calendarIllustrative example

September 2026

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Legend

Viewing Collection Repairs

Today's appointments

Tuesday 2 September

09:30 · Rebecca HartConfirmed

Viewing · BMW 3 Series

11:15 · James OkaforConfirmed

Collection · Audi A4

13:00 · Priya ShahPending

Viewing · VW Golf

15:45 · Tom WhitfieldDone

Repairs · Ford Focus

Confirm & WhatsApp

Direct answer

What is appointment scheduling software?

Appointment scheduling software is a shared calendar for booking, confirming and tracking vehicle viewings, collections and repair appointments. AutoHub360 colour-codes each one by type and status across month, week and day views, with drag-and-drop rescheduling.

Appointments are booked by your team, not submitted directly by customers—typing a customer's name while booking suggests matching leads from your CRM, so staff aren't retyping details from a phone call or enquiry that's already on file.

What's included

A calendar built for a dealership's day

Every appointment carries the same detail, so nobody has to guess who's coming in or why.

Month, week and day calendar

Drag an appointment to reschedule it, resize it to adjust the duration, and jump between month, week and day views without losing your place.

Viewings, collections and repairs

Every appointment is typed and colour-coded—blue for viewings, purple for collections, orange for repairs—so the calendar reads at a glance.

One-click WhatsApp confirmation

Confirming a pending appointment can open a pre-filled WhatsApp message to the customer in the same click, no switching tools to follow up.

Auto-filled from your CRM leads

Typing a customer's name while booking suggests matching leads, filling in phone, email and the vehicle they enquired about.

Staff assignment and "my appointments"

Assign an appointment to a team member, and let each of them filter the calendar and list down to just their own bookings.

On-screen reminders before they're due

A reminder appears 30 and then 15 minutes before each upcoming appointment for anyone with the portal open, and has to be dismissed.

Appointment types

Three types, colour-coded on sight

Every appointment is booked as one of three types, each with its own calendar colour so a glance tells you what's coming up.

Viewing — Blue

A customer coming to see a specific vehicle in person.

Collection — Purple

A customer collecting a vehicle they've already agreed to buy.

Repairs — Orange

A vehicle booked in with your own workshop or a third party.

Status lifecycle

From booked to done, or cancelled

Status is separate from type, so the calendar always shows both what an appointment is and where it stands.

PendingBooked, not yet confirmed with the customer.
ConfirmedCustomer notified, usually by the one-click WhatsApp message.
CompletedThe appointment happened—shown greyed out with a check mark.
CancelledStruck through in red, kept on record rather than deleted.

Buyer's checklist

What should a car dealer compare?

The useful question isn't whether a system can store a booking. It's whether the calendar actually helps staff avoid clashes and follow up on time.

Real double-booking prevention

Can staff drag to reschedule and see conflicts on the same calendar, or is booking just a form with no calendar behind it?

Typed, not just titled

Is a viewing kept distinct from a collection or a repair booking, with its own colour on the calendar?

Confirmation without leaving the tab

Can a booking be confirmed with the customer over WhatsApp in one click, or does staff copy details into a separate app?

Connected to your leads, not a blank form

Does typing a customer's name suggest their existing CRM lead, or does every booking start from zero?

Reminders that actually fire

Does the system proactively remind staff before an appointment is due, or only show it if someone happens to check the calendar?

Questions answered

Appointment scheduling FAQs

What is appointment scheduling software?

AutoHub360's appointment scheduling software is a shared calendar for booking, confirming and tracking vehicle viewings, collections and repair appointments—colour-coded by type and status across month, week and day views, with drag-and-drop rescheduling.

Can customers book an appointment themselves online?

No. Appointments are booked by your team, not submitted directly by customers. An enquiry from your website or Auto Trader becomes a lead, and staff turn that into a scheduled appointment—with matching leads suggested automatically as they type the customer's name.

How does the WhatsApp confirmation work?

Confirming a pending appointment can open a pre-filled WhatsApp message to the customer's number in the same action, so confirming and messaging the customer don't need two separate tools.

Can appointments be assigned to specific staff?

Yes. Each appointment can be assigned to a team member, and staff can filter both the calendar and list views down to only their own appointments with a single toggle.

What happens as an appointment's status changes?

An appointment moves from Pending to Confirmed, then to Completed or Cancelled. The calendar colour reflects both its type and its current status, so a completed or cancelled appointment looks different at a glance from one still upcoming.

Are staff reminded before an appointment is due?

Yes, for anyone with the portal open. A reminder appears 30 minutes and again 15 minutes before an upcoming appointment, and has to be dismissed rather than disappearing on its own.

Review your booking process

Stop juggling a diary, a phone and a spreadsheet.

Tell us how your team currently books viewings and collections. We'll show you how it looks on one shared calendar.

Contact AutoHub360